Claims

Our in-house claims service is the backbone of our proposition. Whether you are at the mercy of a major disaster or facing the inconvenience of a small claim, our teams’ professional, efficient and timely support will be there when you need it most.

Help & support when you need it most.

As a leading Independent Insurance Broker and Financial Services provider with offices in Hull, York, Leeds, Wolverhampton and Lichfield. We boast one of the most experienced and hands on claims teams, ensuring that in the event of a major loss, your business is back up and running as soon as possible and that all claims, no matter how big or small, are dealt with swiftly and efficiently and with little disruption.

Our claims delivery is backed up with Harris Balcombe Loss Assessors to provide a 24hr emergency support line and technical expertise in material damage and business interruption claims.

As your insurance broker we will always be there to help and assist during these difficult times, but the additional technical expertise and claims efficiency our partners Harris Balcombe bring is of massive value to you.

During working hours, please call us on 01482 213215, or via your Account Executive, for advice and assistance.

Email us: claims@insurance-partnership.com

Outside of normal hours you should find emergency contact numbers for your insurers in your policy document. Here are a selection for the major UK insurers and some Lloyd's syndicates. You will need to have your policy number ready when you call them.

Aviva

Claims Helpline (24 hours):

Commercial - 0800 015 1498
Private Motor - 0844 891 1111
Home - 0844 891 1222
Legal and Tax Helpline (24 hours) - 0845 3000 698
Risk Services Helpline (office hours) - 0845 366 66 66

Allianz

Private Car and Commercial Vehicle policyholders - 0845 6000 676
Fleet and Commercial Motor policyholders - 0800 5875 858
Home - 0845 073 1114
Commercial Property 0844 871 0789

ACE

General claims 020 7173 7000
Marine and Transit 01277 630 400

Brit

Commercial 0800 587 6713

Chartis

Commercial motor 0870 112 7113
Property 0844 856 2026
Employer's Liability 029 2026 6269
Professional Liability 0203 217 1515

Chubb

Home and general claims 0800 018 0678
Medical / travel claims 020 7895 3364

RSA

New Property Claims - 0845 077 0120
New Liability Claims - 0845 077 0121
Commercial Motor - 0845 675 0404
- roadside emergency assistance only - 0845 300 1181
- windscreen repair / replacement - 0800 783 4695
- recoveries - 0845 075 5195
Motor Trade - 0845 077 0119
Engineering claims - 0845 678 0075
Household Claims - 0870 165 0522
Motor Claims - 0870 165 0527

Zurich

General Helpline 08000 966 233
Commercial claims - 0845 300 2055
Private Motor:
- Reporting a claim or accident - 0800 400 641
- Replacing or repairing glass - 0800 36 36 36
- Emergency breakdown assistance - 0800 328 8740
Home - 0845 712 5220

Groupama

Motor - 0870 240 1895
Home - 0870 241 2719
Commercial - 0870 600 2123
Travel - 0870 850 0181
Personal Accident - 0870 850 0181

NIG

Commercial motor claims - 0845 300 4644
Commercial non-motor claims - 0845 246 1478
Private Motor claims - 0870 151 5596
Business Legal Advice Helpline - 0845 300 6168
Business Emergency Assistance Helpline - 0845 300 6168
Emergency Glazing & Security Assistance Helpline - 0845 300 6173

MMA

Private Motor Claims - 0844 902 2220
Motor Trade Claims - 0844 248 6917
Motorserv Claims - 0844 902 2220
Commercial Vehicle Claims - 0844 902 2220
MMA Motor Breakdown Claims - 0800 068 3489
Home & Profile Claims - 0844 902 0789
Travel Claims
- Emergency: + 44 (0) 1243 621 588
- Non-emergency: - 0844 902 0764
Commercial Property etc Claims - 0844 902 0790

AXA

Commercial Property and Liability 0845 600 2715
Commercial Vehicle 0845 758 1076
Emergency Helpline and Legal and Tax Advice - 0870 241 8178 - Please quote scheme number PRC200100 when You call.
Glass Replacement Service - 0870 333 1424

HISCOX

Commercial Claims 0845 213 8899
Home Claims 0845 213 8776
For medical emergencies outside the UK: International medical rescue – 020 8290 4442